Privacy policy.

Privacy Policy
Effective Date: July 16, 2025

At Geisterreich, we care deeply about your privacy. Whether you're shopping from the forests of Europe or the cities of the United States, we’re committed to protecting your personal data with transparency and integrity.

This Privacy Policy explains how we collect, use, and share your information when you visit our website [www.geisterreich.com] or make a purchase from us.

1. What Information We Collect

We may collect the following types of information:

  • Personal Information: Name, shipping and billing address, email address, phone number, payment details, and order history.

  • Account Information: If you create an account, we store your login credentials securely.

  • Technical & Usage Data: IP address, browser type, device type, pages visited, and other browsing behavior via cookies and analytics tools.

  • Marketing Preferences: Your choices about receiving promotional emails or newsletters.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support and communicate with you

  • Improve our website and customer experience

  • Send promotional emails (only if you opt in)

  • Comply with legal obligations

3. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your shopping cart

  • Analyze website traffic

  • Provide relevant ads (if applicable)

You can manage your cookie settings in your browser at any time.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with:

  • Trusted service providers (e.g., payment processors, shipping carriers, email platforms)

  • Legal authorities if required by law or court order

  • Analytics and advertising partners, in compliance with applicable laws (with user consent when required)

5. Your Rights – European Union & EEA Visitors

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access, correct, or delete your personal data

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time

  • Lodge a complaint with your local Data Protection Authority

6. Your Rights – United States Visitors

If you're a U.S. resident, especially in California, you may have the right under CCPA/CPRA to:

  • Know what personal data we collect and how we use it

  • Request access to your data or deletion of your data

  • Opt out of the sale or sharing of your personal data (we don’t sell it, but you can still opt out of personalized advertising)

  • Limit the use of sensitive personal information (if applicable)

To exercise your rights, email us at support@geisterreich.com.

7. Data Security

We implement industry standard security measures to safeguard your data. While no system is 100% secure, we do our best to protect your personal information from loss, misuse, and unauthorized access.

8. Data Retention

We keep your data only as long as necessary to fulfill our purposes (like completing orders, complying with tax laws, or responding to legal claims), after which it is securely deleted or anonymized.

9. Children’s Privacy

Our site is not intended for children under 13 (U.S.) or under 16 (EU). We do not knowingly collect personal data from children.

10. International Data Transfers

If you're in the U.S., your data will be processed in the EU. If you're in the EU or elsewhere, your data may be transferred to and processed in the United States. We ensure appropriate safeguards are in place in line with legal requirements.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be posted here with a new “Effective Date.” Continued use of our site after updates means you agree to the revised policy.

12. Contact Us

Have questions? Reach out to us:
📧 support@geisterreich.com
🌍 geisterreich.com