Terms of service.
Terms of Service
Effective Date: July 16, 2025
Welcome to Geisterreich! These Terms of Service (“Terms”) govern your use of our website, www.geisterreich.com (the “Site”), and your purchase of our products. By using this Site, you agree to these Terms. If you do not agree, please do not use our Site.
1. Who We Are
We are Geisterreich, a European based clothing brand celebrating Native European heritage, folklore, and craftsmanship. We operate and fulfill orders within Europe but also ship to the United States and other select countries.
2. Eligibility
To shop with us, you must be at least 18 years old or have permission from a parent or guardian. By placing an order, you confirm that all information provided is accurate and complete.
3. Orders and Payment
All prices are listed in [EUR/USD—choose your default currency] and include applicable taxes unless stated otherwise.
We reserve the right to refuse or cancel any order at our discretion.
Payments are securely processed via trusted third-party providers (such as Stripe or PayPal). We never store your payment information.
4. Shipping and Delivery
We ship from within Europe and offer international delivery, including to the United States. Shipping times and costs vary based on destination and are shown at checkout. Once your order is shipped, we are not responsible for delays caused by customs or postal services.
5. Returns and Refunds
We accept returns within 14 days of delivery (EU) or 30 days (U.S. customers), as long as the items are unworn, unwashed, and in original condition. Customers are responsible for return shipping costs unless the item is faulty. To initiate a return, please contact us at support@geisterreich.com.
6. Intellectual Property
All content on this Site — including images, text, logos, and product designs — is the intellectual property of Geisterreich and protected by copyright laws in the EU, U.S., and other countries. Do not use, reproduce, or distribute our content without permission.
7. Privacy
We value your privacy. By using our Site, you agree to our Privacy Policy. Our practices comply with GDPR (Europe) and CCPA (California, U.S.), where applicable.
8. Limitation of Liability
To the fullest extent permitted by law, [Your Brand Name] shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Site or products.
Our total liability for any claim shall not exceed the amount you paid us for the product in question.
9. U.S. Consumer Rights Notice
If you're a resident of certain U.S. states (like California), you may have additional rights under local consumer protection laws. We will comply with all such applicable state and federal laws.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the country in which we are registered (typically a European country). For U.S. customers, you agree that any disputes will be resolved through arbitration or small claims court in accordance with local laws, unless prohibited.
11. Changes to These Terms
We may update these Terms from time to time. If we make significant changes, we will notify you on the Site. Continued use of our Site after changes means you accept the new Terms.
12. Contact Us
Have questions? Reach out to us:
📧 support@geisterreich.com
🌍 geisterreich.com